HSTR
Questions and Support
The Michigan Department of Health and Human Services understands that while testing for Promoting Interoperability questions and concerns arise. The following supporting resources have been created to help you get the information you need as efficiently and effectively as possible.
Public Health System Support
For questions and concerns related to the specific public health system, the following resources are available:
- Michigan Birth Defects Registry (MBDR): MBDR.Help@altarum.org
- Michigan Birth Registry (MBR): eBirthreporting.Help@altarum.org
- Michigan Care Improvement Registry (MCIR): MDHHS-MU-MCIRHelp@michigan.gov
- Michigan Cancer Surveillance Program (MCSP): MCSP.Help@altarum.org
- Michigan Disease Surveillance System – Electronic Case Reporting (MDSS-eCR): MDHHS_MDSS@michigan.gov
- Michigan Disease Surveillance System – Electronic Lab Reporting (MDSS-ELR): MDHHS_MDSS@michigan.gov
- Michigan Syndromic Surveillance System (MSSS): MSSS.Help@altarum.org
- Newborn Screening – CCHD (NBS-CCHD): NBS.Help@altarum.org
Example of questions for the public health system includes:
- What is my public health testing status?
- What are the next steps in the testing process?
Application Support
For questions and concerns related to the functionality of the application, the following resources are available:
- HSTR Support: applicationsupport@mphi.org
Examples of questions for the application support include:
- I’m not able to log in to the application, can you help me?
- I’m having issues accessing this section of the application because I get an error when I try to navigate to it, can you assist me?